TownSafe enables Business Improvement Groups and Pubwatch schemes to automatically enforce existing exclusion bans across participating venues.
Venues are already required to check the Pubwatch App for excluded individuals. TownSafe helps staff perform this visual check more consistently.
Enable participating businesses to automatically identify individuals who have been banned for violence, theft, harassment or antisocial behaviour - before incidents escalate.
TownSafe does not replace existing Pubwatch, Shopwatch or BIG exclusion schemes.
Instead, it enables participating venues to automatically enforce bans already agreed by local safety partnerships.
TownSafe provides an operational enforcement layer for exclusion policies already in place within local Pubwatch and BIG partnerships.
Business Improvement Groups invest heavily in CCTV networks, town wardens, exclusion lists and radio schemes. Yet banned individuals frequently re-enter venues because:
TownSafe enables participating BIG members to:
TownSafe assists Business Improvement Districts in achieving measurable safety outcomes required for BID business plans and funding justification.
Supports BID objectives relating to:
TownSafe has been designed to support the enforcement of existing Pubwatch exclusion policies within a structured governance framework.
TownSafe processes only those images already lawfully maintained by PubWatch schemes for the prevention of crime within licensed premises. The system does not create new offender records or make automated decisions, but assists venue staff in performing required manual watchlist checks more consistently. All alerts require human review prior to action, and data is processed in accordance with Article 10 UK GDPR and Schedule 1 of the Data Protection Act 2018 for the purpose of crime prevention and public safety.
All watchlist entries are managed by authorised Pubwatch administrators via a secure web-based Admin CMS.
Facial comparison is performed locally within participating venues using encrypted facial encodings.
Potential matches are presented to authorised venue staff for confirmation prior to any operational decision being made.
TownSafe deployments are supported by:
TownSafe is intended to support proportionate enforcement of existing exclusion policies within participating venue networks.
Supporting documentation for PubWatch schemes, Business Improvement Districts (BIDs), and Local Authority safety partnerships.
📄 Download TownSafe DPIA 📄 Download Why TownSafe is GDPR CompliantWatchlist updates are managed by authorised Pubwatch or BIG safety partnership representatives in accordance with locally agreed exclusion policies.
Access controls ensure only authorised safety partnership staff may update shared exclusion records.
Participating venues receive discreet SMS alerts when a potential match is detected upon entry.
Human confirmation supports proportional enforcement of locally agreed exclusion policies.
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An individual is banned from a participating BIG venue.
The exclusion is shared across authorised venues.
Entry camera detects and compares encrypted face encoding locally.
SMS alert sent if match exceeds confidence threshold.
TownSafe supports real-time safeguarding across hospitality, retail, public services and transport environments.
TownSafe enables participating organisations to work together through a shared, GDPR-compliant safeguarding network — helping to improve situational awareness across town and city centres.
TownSafe is designed to be deployed as shared town-centre safety infrastructure — not as an individual venue expense.
TownSafe may be deployed through Business Improvement District (BID) levy funding as part of a coordinated town-centre safety strategy.
This allows participating venues to benefit from shared enforcement infrastructure without requiring individual capital investment.
TownSafe operates in support of existing Pubwatch exclusion policies. The watchlist remains under Pubwatch control, with authorised administrators managing entries and removals.
This governance-led model aligns with licensing objectives relating to crime prevention and public safety.
Limited venue trial to evaluate operational effectiveness, alert accuracy and governance workflow before wider roll-out.
Full deployment across participating hospitality and retail venues, creating shared enforcement coverage across a defined geographic area.
Begin within the night-time economy and extend to retail, transport hubs and event venues as appropriate.
Arrange a TownSafe demonstration for your Business Improvement Group or Pubwatch scheme.